We have a form you can fill out here.

We have a form you can fill out here.

We do not support generative AI and our contract for artists and authors states that we do not allow generative AI to be used in any way. We also check with every author, before selecting their books, their stance on generative AI.

We have a small team of employees and volunteers who help read through several books each month. We discuss the options as a team and pick books we feel are a good fit for the box. 

We always announce our book(s) along with our theme reveal, so you’ll know which book you are getting! However, if you somehow do end up with a second copy, queer books make great gifts! Your money directly supports authors writing inclusive queer books, and a small business run by queer people, so it’s still a win-win!

Our default currency is in USD.

Rainbow Crate Month-to-Month subscription is $45.00 USD plus shipping & handling. A 3-month prepay subscription is $131.63 USD plus shipping & handling. A 6-month subscription is $256.50 USD plus shipping & handling.

R.A.D. quarterly subscription is $60 USD plus shipping & handling. The yearly 4-box prepaid option is $235 plus shipping & handling.

Rainbow Crate subscriptions renew on the 1st of every month. You will receive an email 4 days before renewal as a reminder. If for some reason you need this date changed for personal reasons please email support@rainbowcratebookbox.com.

R.A.D. subscriptions renew on the 15th of the previous month. The schedule is as below:

February box: January 15th
May box: April 15th
August box: July 15th
November box: October 15th

Rainbow Crate themes are announced on the 1st of each month.

R.A.D. themes are announced on the schedule below:

February box: December 15th
May box: March 15th
August box: June 15th
November box: September 15th

Yes! We are also including content warnings, if applicable, for most common objectionable content. We want you to know what you’re getting into so that you can decide for yourself whether this book might be something you would want to read. If you have further questions, ask us! We have read all of the books in our box, including the fandoms as well, so we can answer any questions you have.

Yes, but you cannot skip the first month in a subscription.

We do not have a limit on how many times you can skip a renewal. If you'd like to skip a month on a month to month subscription, you can do so in your account.

If you have a multi-month subscription you will need to email support@rainbowcratebookbox.com to have a month skipped.

PLEASE NOTE: If you email to have your subscription skipped, you will need to email at least 3 days before renewal to ensure we can skip the renewal before the renewal date. If you email with less than 3 days before renewal, we cannot guarantee we will be able to skip the renewal in time. 

There will be a limited number of one-time boxes available each month if subscriptions don’t use up our entire quota. We recommend signing up for a subscription and skipping months that you are not interested in receiving.

Boxes come shipped with our rainbow logo on them, however we can place the box in a white mailer bag for discretion! When you sign up, there is an option for discreet packaging. This will have the box shipped in a white mailer bag. If you already have a non-discreet subscription, you can change to the discreet option by emailing support@rainbowcratebookbox.com.

Absolutely! You can do this from your account preferences after you log in. Note that if you re-start a canceled subscription after we are already sold out for a specific month, your subscription will be moved to the next month. If you’re not sure whether this has happened, send us an email at support@rainbowcratebookbox.com. If you want to restart a sub for a specific box, you can email us ahead of time, or you can do it as soon as a new box goes on sale. 

Here are our shipping & handling rates starting on May 7, 2026 (in USD):

USA:

Month-to-month $10
3 month $30
6 month $60

Belarus, Myanmar (Burma), United Kingdom:

Month-to-month $11.55
3 month $34.65
6 month $69.30

Germany: 

Month-to-month $12.60
3 month $37.80 
6 month $75.60

Croatia, Czechia, Denmark, France, Ireland, Luxembourg, Netherlands, Sweden:

Month-to-month $13.65
3 month $40.95
6 month $81.90

Austria, Belgium, Slovenia:

Month-to-month $14.70
3 month $44.10
6 month $88.20

Estonia, Liechtenstein, Lithuania, Singapore, Slovakia, Switzerland:

Month-to-month $15.75
3 month $47.25
6 month $94.50

Bulgaria, Finland, Monaco, Romania, Spain:

Month-to-month $16.80
3 month $50.40
6 month $100.80

Canada, Hong Kong SAR, Hungary, Iceland, Norway, South Korea, United Arab Emirates:

Month-to-month $17.85
3 month $53.55
6 month $107.10

Greece, Latvia, Malaysia, New Zealand, Poland, San Marino:

Month-to-month $18.90
3 month $56.76
6 month $113.52

Australia, China, Cyprus, India, Portugal, Taiwan, Thailand, Türkiye:

Month-to-month $19.95
3 month $59.85
6 month $119.70

Brazil, Gibraltar, Martinique, South Africa:

Month-to-month $21.00
3 month $63.00
6 month $126.00

Guadeloupe, Mexico, Philippines:

Month-to-month $22.05
3 month $66.15
6 month $132.30

Barbados, British Indian Ocean Territory, Cape Verde, Isle of Man, Réunion, Saudi Arabia, Svalbard & Jan Mayen, Vietnam:

Month-to-month $23.10
3 month $69.30
6 month $138.60

Andorra, Dominica, Dominican Republic, Nepal, Qatar, Serbia, Sri Lanka:

Month-to-month $24.15
3 month $72.45
6 month $144.90

Bahrain, Bangladesh, Cambodia, Equatorial Guinea, Guatemala, Vatican City, Maldives, Mauritius, North Macedonia, Pakistan, Panama, Seychelles, Trinidad & Tobago:

Month-to-month $25.20
3 month $75.60
6 month $151.20

Algeria, Aruba, Azerbaijan, Benin, Bosnia & Herzegovina, Djibouti, El Salvador, Ethiopia, Japan, Jordan, Kenya, Liberia, Morocco, New Caledonia, Niger, Oman, São Tomé & Príncipe, Tanzania, Western Sahara, Zambia:

Month-to-month $26.25
3 month $78.75
6 month $157.50

Central African Republic, Chad, Comoros, Grenada, Guinea, Kyrgyzstan, Rwanda, St. Kitts & Nevis, Senegal, St. Vincent & Grenadines, Uganda, Venezuela:

Month-to-month $27.30
3 month $71.10
6 month $142.20

Albania, Angola, Antigua & Barbuda, Bahamas, Gabon, Gambia, Indonesia, Lesotho, Moldova, Montenegro, Namibia, Pitcairn Islands, Cameroon, Sierra Leone, Togo, Turks & Caicos Islands:

Month-to-month $28.35
3 month $85.05
6 month $170.10

Anguilla, Armenia, Congo - Brazzaville, Côte d’Ivoire, Ecuador, Lebanon, Mali, Malta, Montserrat, Paraguay, British Virgin Islands:

Month-to-month $29.40
3 month $88.20
6 month $176.40

Bermuda, Burkina Faso, Congo - Kinshasa,Curaçao, Eritrea, Guyana, Malawi, Nicaragua, Nigeria, Palestinian Territories, Peru, St. Lucia:

Month-to-month $30.45
3 month $91.35
6 month $182.70

Argentina, Chile, Colombia, Costa Rica, French Guiana, Georgia, Laos, Macao SAR, Mauritania, Mozambique, St. Helena, Tunisia, Uruguay, Zimbabwe:

Month-to-month $31.50
3 month $94.50
6 month $189.00

Belize, Botswana, Burundi, Cayman Islands, Honduras, Jamaica, Kazakhstan, Madagascar:

Month-to-month $32.55
3 month $97.65
6 month $195.30

Uzbekistan:

Month-to-month $33.60
3 month $100.80
6 month $201.60

Bolivia:

Month-to-month $34.65
3 month $103.95
6 month $207.90

Fiji, Ghana, Mayotte, Nauru:

Month-to-month $35.70
3 month $107.10
6 month $214.20

Faroe Islands:

Month-to-month $36.75
3 month $110.25
6 month $220.50

Falkland Islands, Guinea-Bissau, Solomon Islands, Tuvalu:

Month-to-month $37.80
3 month $113.40
6 month $226.80

Christmas Island, Cook Islands, French Southern Territories, Kiribati, Mongolia, Norfolk Island, St. Barthélemy, St. Martin, St. Pierre & Miquelon, Samoa, South Georgia & South Sandwich Islands, Timor-Leste, Tonga, Vanuatu, Wallis & Futuna:

Month-to-month $38.85
3 month $116.55
6 month $233.10

Greenland:

Month-to-month $39.90
3 month $119.70
6 month $239.40

French Polynesia:

Month-to-month $44.10
3 month $132.30
6 month $264.60

Papua New Guinea:

Month-to-month $47.25
3 month $141.75
6 month $283.5

Our shipping center is located in the USA, so boxes will ship from the USA.

We can’t say for sure, and this is up to the laws of the country you live in. Customers are responsible for paying any duties or customs fees for their packages. If you are unsure, please check with your country’s policies on assessing duties or fees.

Your boxes will be shipped from the US. If your package is returned to us for unpaid customs or duties fees we can either reship the package to you at your own expense or refund the cost minus shipping fees and a 10% restocking fee.

Rainbow Crate boxes ship by the end of each month. 

R.A.D. ships the end of February, May, August, and November. 

Shipping delays will be communicated as they occur.

Yes, we can resend your box.

If it was an error on our end (we mistyped the address, forgot the apt number etc) we will reship the box to you at no cost.

If it was returned to sender because you forgot to update your address or input your address wrong you will need to pay for the shipping in order for it to be sent again.

If you prefer a refund, we will refund you the cost minus shipping fees and a 10% restocking fee.

Sometimes there are delays from vendors, publishers, etc that might cause us to ship late. In the case of a delay we will always communicate via email.

Labels are generally pulled the same day we ship, but please allow 3-5 business day for the 1st update on tracking.

There are a few reasons tracking might not have been updated. Sometimes the postal service doesn't scan the label at every stop. 

International packages can go long periods of time without being scanned. This is usually due to customs taking longer than normal. Sometimes the company handling the delivery in your country isn’t required to scan the package once they receive it. 

Occasionally a package will not be scanned until delivery. If you feel your package might be lost you can email us at support@rainbowcratebookbox.com and we will try and figure out the problem.

If we have extras we will gladly send a replacement. If we do not we will issue a refund. Please give a reasonable amount of time before emailing us about lost packages.

Once the package has been delivered, we are not responsible if the package gets stolen or damaged due to where the delivery company left the package.

You can email us at support@rainbowcratebookbox.com and we will see if there is anything we can do, but we may not be able to send a replacement. 

If you receive a product that is damaged please contact us at support@rainbowcratebookbox.com with a detailed description of the damage and photo(s) of the damage.

If a book has slight damage, such as scuffs, slight bending of the edges/corners, slightly crinkled dust jackets or anything that can be considered normal wear and tear, the book will not be refunded or exchanged.

Packaging materials, such as, but not limited to boxes, are not replaceable due to damage. 

However, if a book arrives damaged to a degree that we deem truly damaged we will send you a new book free of shipping charges. Rainbow Crate is still not liable for any fees accumulated due to customs, duties, or VAT, etc.

If your book does not meet the free replacement guidelines, we may offer to replace the book if you pay for the return shipping of the old book and the shipping of the new book. 

We can process a refund if the order has not already been fulfilled. Our shipping center is very efficient and will generally ship most in stock items in orders same day.

If the order has already been fulfilled and you still want a refund you can email support@rainbowcratebookbox.com together the return address in order to purchase a label for return shipping. You must email us the return shipping tracking number.

Once the return has arrived at our shipping center, we will process a refund minus shipping costs and a 10% restocking fee.

We announce the theme a month before so you have ample time to skip or cancel your subscription if you want. 

We also send a renewal reminder email several days before renewals so you can cancel or skip with plenty of time. 

We try and answer skip and cancellation emails as quickly as possible, but if you email the day before renewals, we may not get your email in time to help. 

It is always better to skip or cancel you renewal as soon as you know you know that you do not want to receive that box. You can skip or cancel starting the 1st of every month.

If we noticed a repeating pattern of requests for refunds, we can chose to not offer a refund.

Please keep in mind that every time we process a refund, while you get the full refund, we take a small loss on the amount refunded.